Everything you want to know
Food & diet
What meals will I get?
There is no fixed menu — that's part of the fun! Just tell us your allergies or dislikes and let us surprise you. Every delivery brings fresh, seasonal meals with meat and veggie options, inspired by kitchens around the world. And so it never gets boring, we cook eight different dishes every week from a rotation of more than 100 — even if you take them all, it's at least 12 weeks before a single dish repeats.
Are there vegetarian or vegan options?
Yes — we prepare a changing selection of freshly cooked meat and vegetarian meals. The menu varies every week and can grow with demand. Vegan meals are possible on request when the week's plan allows it.
Can meals be adapted for allergies or dislikes?
Absolutely. Tell us about any allergies or ingredients you want to avoid when ordering, and we'll adapt wherever it's feasible.
Does the Foodbox work for working from home?
Perfectly. At lunch, pop a meal in the microwave for 2–3 minutes — and you eat properly instead of reaching for a sandwich or a delivery app. Sealed, the meals keep for at least 4 days in the fridge, so they'll easily carry you through the home-office week.
How big is a regular portion compared to XL?
Regular meals weigh roughly 450–700 g. XL portions are about 25% bigger — perfect if you're extra hungry or need more protein.
Are the meals low-carb / high-protein / macro-balanced?
We keep the macros balanced — plenty of protein, complex carbohydrates and healthy fats. If you need specific macro numbers, just say so — we can share the nutrition details or adjust something.
Do you use seasonal or regional ingredients?
Yes — we plan the menus around the seasons and buy from German suppliers whenever possible.
Packaging & sustainability
How do the REBOWL containers and the deposit work?
Every meal comes in a reusable REBOWL container with a €5 deposit. Hand the clean bowls back at your next delivery and we refund or offset the deposit.
How do I return the bowls and get my deposit back?
Just hand the empty bowls over at your next delivery — we swap them for fresh ones on the spot and credit your deposit right away.
Are the containers microwave- and dishwasher-safe?
Yes — REBOWL containers are both microwave- and dishwasher-safe.
Ordering & delivery
How do I order?
Through our website or by message on WhatsApp. Choose the number of meals (Regular or XL), tell us meat or vegetarian, and we'll confirm your delivery date.
By when do I need to order for Monday/Thursday deliveries?
We usually need orders 3 days before the first delivery — but sometimes it works faster. Just message us.
Do you offer one-off orders or only a subscription?
We work with a subscription. Want to try first? Order once and pause right after. If you're not happy, you can cancel anytime with no strings attached.
When exactly do you deliver?
Mondays and Thursdays between 5 and 7 pm — that's our delivery window. After your first delivery we can usually give you a more precise time, once the route has settled in.
What if I'm not home for the delivery?
No problem — you don't have to be home. Just tell us where we can safely leave your box: by the door, in the garage or with a neighbour. Best to bring it in soon so everything stays nice and cool.
Can I pause or skip a delivery when I'm away?
Yes — just let us know before the cut-off and we'll skip that delivery at no cost.
Which areas do you deliver to, and does delivery cost extra?
Free delivery within about 5 km of Hannover city centre. That covers these postcodes: 30159, 30161, 30163, 30165, 30167, 30169, 30171, 30173, 30175, 30177, 30449, 30451, 30453, 30459, 30519, 30655. Outside this radius there is a small delivery fee — just send us a quick message.
Until when can I change or pause my order?
You can adjust or pause your order flexibly. Thursday: changes until Monday, 8:00 pm. Monday: changes until Friday, 8:00 pm.
Payment & prices
What does a meal cost?
Regular: meat €10, veggie €9. XL: meat €12.50, veggie €11.25.
How does the weekly billing work?
Once a week — Fridays around 9:00 pm — we charge the amount for the whole coming week (Monday & Thursday).
After the charge, the Monday delivery is fixed and can no longer be changed.
The Thursday delivery stays flexible: if you pause or cancel by Monday, 8:00 pm, we refund the money for the Thursday meals — even though they've already been paid.
So you have just one payment per week, but still full flexibility.
Which payment methods do you accept?
Paying is easy — by card or bank transfer. Prefer cash or something else? No problem, just drop me a message.
Storage & reheating
How long do the meals keep in the fridge?
Sealed, they stay fresh for at least 4 days.
Can I freeze the meals?
Most meals freeze well, but they taste best fresh.
What's the best way to reheat — microwave, oven or pan?
Easiest: 2–3 minutes in the microwave. Alternatively, warm gently in a covered pan or in an ovenproof dish at 160 °C.

